Solutions

How to Update The Product

Administrator Jul-22nd, 2021 4:36 0 0

To update K7 home products, kindly follow the below procedure.

  1. Please Connect Internet and make sure there is no restrictions such as firewall such as Fortigate, cyberroam etc.
  2. Open the K7 Product -> Click on Update -> Click on Run update now, to update the product.
  3. Incase if you are using any proxy or firewall, , please allow the below URLs into the allowed list and check

updates.k7computing.com

prdupdates.k7computing.com

bitcast-b.bitgravity.com/k7

prdupdates.k7computing.com.edgesuite.net

Note: If the issue persists or you need any assistance, you may raise ticket at Submit a Ticket and Our Support Team will get in touch with you shortly to assist you.

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