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Reboot pending or already installed in this system error while installation of Endpoint

Administrator Jul-24th, 2018 10:55 1 0

Scenario: You may get reboot pending or already installed error message while installing K7 Endpoint security if any traces of K7 presence in the system.

Steps to follow:

1. Run the K7 Endpoint removal tool and then try installing the product.

2. If the issue persist Click on Start->Click on Run->Type regedit and enter

3. Navigate to HKEY_LOCAL_MACHINE -> Software -> K7 Computing and Delete the key K7tssetup only

4. initiate installation of K7 again.

5. If the OS is 64 bit delete the K7tssetup key under HKEY_LOCAL_MACHINESoftwareWow64NodeK7 Computing and then try installing the K7 End Point.

Note:  If the issue still persists or you need any assistance, you may raise ticket at Submit a Ticket. Our Support Team will get in touch with you shortly and assist you.

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