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Knowledgebase: Updates
Cab file downloaded has been corrupted
Posted by Partner Support team on 24 October 2014 05:10 PM

Scenario : You are trying to update the K7 Enterprise product and you get the message "Cab file downloaded has been corrupted"

Solution :

Step 1: This will happen if the policy has been configured to block all the websites except given websites by the administrator.

Step 2: Kindly add the below URLs into the allowed list under Policy Override.

Step 3: Click on Manage Clients -> Click on Policy Override -> under Internet, Select Allowed websites and add the below URLs.

             Updates.k7computing.com/

             S3.amazonaws.com/*

Step 4:  After allowing the URLs, try running the updates.

Step 5: Check for any traces of third party AV, if found uninstall them using the removal tool restart the PC and try updating the Endpoints.

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