Solutions

Unable to update K7 product - REBOOT PENDING

Administrator Sep-26th, 2021 14:26 0 0

Scenario: Unable to update K7 product, "Click here to reboot now"  - After successfully updating/restarting - REBOOT PENDING 

Step 1: Open registry by opening Run > Type " Regedit " and hit enter. 

Step 2: Kindly visit this registry location: HKEY_LOCAL_MACHINESOFTWAREK7 ComputingK7TotalSecurityCommonInfoUpdates

Step 3: Change the Reboot Pending value to 0 and close the registry editor.

Step 4: Kindly try updating the K7 product. 

Note: If the issue persists or you need any assistance, you may raise a ticket at Submit a Ticket, and Our Support Team will get in touch with you shortly to assist you.

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