Scenario: While updating, you may get a CAB error from K7 in the Windows Operating system.
Steps to follow:
Method 1: Running the SHA1 Certificate Patch Tool
- Download the tool: K7 SHA1 Certificate Patch.
- Run the tool: Once downloaded, execute the file and follow the on-screen instructions.
- Retry update: After running the tool, attempt to update the K7 product again. If the problem is not solved still please proceed to method 2.
Method 2: Reinstalling K7 Security Product
- Download the K7 Removal Tool: K7 Removal Tool.
- Run the removal tool: Execute the file to uninstall the existing K7 product from your system. The system will restart after the removal process.
- Download the latest K7 setup: After the restart, download the latest K7 product setup from this link: K7 Latest Setup.
- Important: Do not install from a CD. Always use the latest setup file from the above link.
- Install the product: Run the newly downloaded setup file and follow the installation steps.
- Activate the product: Use your existing serial key to activate the product after installation.
Note:If the issue persists or you need any assistance, you may raise a ticket at Submit a Ticket, and Our Support Team will get in touch with you shortly to assist you.
